HR Advisor - Norwich
Values Based Job Description and Person Specification
Job title: HR Advisor - Norwich
Reports to: HR Manager
Job Overview:
The HR Advisor will play a crucial role in supporting the HR Manager with all HR functions within Cascade. This position requires a proactive individual with a Level 5 CIPD qualification who can provide expert HR advice and support to managers and employees, ensuring compliance with HR policies and employment law legislation.
The HR Advisor will be instrumental in fostering a positive work environment, addressing employee relations issues, supporting recruitment and retention initiatives, ensuring compliance with GDPR regulations, and mentoring and training managers in HR processes and embedding company values.
In addition, the HR Advisor will work closely with the HR Manager overseeing and managing all HR processes for employee matters, including handling disciplinary actions, conducting thorough investigations, and managing grievances.
The successful candidate will ensure that all employee-related processes are handled efficiently, fairly, and in accordance with company policies and legal requirements.
(Note: In addition to these functions employees are required to carry out such duties as may reasonably be required)
Location: Kirkham House, Norwich, NR3 2AL
Working Hours: Full Time - 40 Hours per week, over 5 days Monday-Friday
Salary: £30,000-£35,000 + 5% performance bonus
Must have Level 5 CIPD qualification
Must be a driver
Responsibilities and Duties of the Job
Role Specific Duties:
Employee Relations: Provide expert advice and guidance on HR policies, procedures, and employment legislation to managers and employees.
Manage and resolve complex employee relations issues, including disciplinary actions, grievances, and performancemanagement cases.
Conduct thorough investigations and support conflict resolution efforts.
Manage the enrollment and registration of employees with the companys private health cover provider.
Recruitment:
Support the recruitment process, including drafting job descriptions, and ensuring processes are in line with best practice and regulatory requirements for Ofsted and CQC.
Assist in the development and implementation of effective recruitment strategies to attract and retain high-quality staff.
Ensure a fair and consistent approach to recruitment and selection processes.
Maintain safer recruitment practice when providing references to external companies
Support with the recruitment and compliance when recruiting Overseas workers, including CoS management and all relevant right to work documents and checks.
Maintain, update and audit records for all overseas employees, ensuring records kept are compliant with relevant legislation.
HR Administration:
Maintain accurate and up-to-date employee records and HR databases.
Prepare HR reports and analyze data to support decision-making.
Manage HR documentation, including contracts, bonus schemes, and policy updates.
Ensure compliance with GDPR by managing personal data responsibly and securely, including conducting regular audits and training sessions.
Learning and Development:
Identify training needs and support the development and implementation of training programs.
Promote continuous professional development and monitor the effectiveness of training initiatives.
Assist in the development of career progression plans foremployees.
Mentor and train managers on HR processes, company policies, and best practices.
Develop and deliver training programs to help managers effectively lead their teams and handle HR-related issues.
Policy Development and Compliance:
Assist in the development, implementation, and review of HR policies and procedures in line with best practice and regulatory requirements.
Ensure compliance with employment legislation and best practices in social care and education.
GDPR Compliance:
Ensure all HR processes and systems comply with the General Data Protection Regulation (GDPR).
Manage and protect employee personal data in line with GDPR requirements.
Perform regular data audits and risk assessments to identify and mitigate potential data breaches.
Develop and implement policies and procedures to handle data subject access requests and data breaches effectively.
Embedding Company Values:
Act as a role model for company values and promote a positive and inclusive workplace culture.
Develop and implement initiatives to embed company values across all levels of the organisation.
Work with managers to ensure that company values are reflected in all HR practices and employee interactions.
Support initiatives to enhance employee engagement and well-being.
Assist in the organization of staff events and recognition programs that promote company values and team cohesion.
Running HR Processes for Employee Matters:
Handle all aspects of disciplinary actions, ensuring fair and consistent treatment of employees.
Conduct thorough and impartial investigations into employee grievances and complaints.
Provide support and guidance to managers in managing employee performance issues.
Ensure that all employee matters are documented accurately and handled in line with company policies and legal requirements.
Qualifications and Experience
Level 5 CIPD qualification or working towards completion.
Proven experience as an HR Advisor, preferably within the social care sector.
Strong knowledge of employment law, HR best practices, and GDPR.
Excellent verbal and written communication skills.
Ability to handle sensitive and confidential information with discretion.
Strong organizational and time-management skills.
Proficient IT skills and HR information systems.
Commitment to promoting equality, diversity, and inclusion in the workplace.
Working with Others:
Support the wider Cascade team
Contribute to team meetings as appropriate
Seek and provide feedback in a professional manner at all times
Liaise extensively both internally & externally with clients, candidates & team members.
Communicate effectively with all
Work to deliver Cascades Ethos
Leading by Example:
Work professionally
Act with honesty and integrity
Personal Responsibilities:
Proactive and solution oriented approach
Empathetic and supportive attitude
Ability to build strong relationships
High level of integrity and professionalism
Commitment to maintain confidentiality
Self-motivated and resilient
Excellent time management and organisational skills
Confident with all methods of communication
Ability to prioritise and work under pressure
Attention to detail and accuracy
Confident and persuasive communicator
Team Player
The ability to overcome objection and be persistent
Desire to progress
Person Specification
Specific Requirement for Qualifications - Essential
CIPD Level 5 qualification minimum
Good knowledge of current employment legislation
Specific Requirement for Skills - Essential
Proficient Written Skills
Ensure accurate, legible maintenance schedules are completed and maintained
Assist in the formulation and implementation of maintenance policies and procedures
Communication Skills
Good English - Written and verbal
Ability to form positive relations with both internal and external stakeholder
To communicate effectively with Cascade and their visitors
IT Skills
Ability to use multiple online systems pertinent to HR
Specific Requirement for Previous Experience - Essential
Previous experience of working in a HR Advisor role
Specific Requirement for Previous Experience - Desirable
Experience of working in a similar environment
Previous employment within the social care sector
Experience of working with Service Users who have additional support needs
Applying For the Job:
We require all applicants to complete the attached application form to be considered for a position at Cascade. The form takes approximately 40-50 minutes to complete, so please ensure you have enough time. If you encounter any issues while filling out the form, please contact the Cascade Recruitment Team: recruitment@cascade-care.com
We are an equal opportunities employer with a firm commitment to the professional development of all our staff. Cascade Banks House School is committed to safeguarding and promoting the welfare of our children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to undertake relevant safeguarding checks.